MANAJEMEN LAYANAN TEKNOLOGI INFORMASI

4.5/5.0
12k Enrolled
All levels
Start 07 March 2024

Course description

What you’ll learn

Pertemuan 01 - Pengelolaan Layanan TI
Pertemuan 02 - Kebijakan TI di Indonesia
Pertemuan 03 - Business-IT Alignment
Pertemuan 04 - ITSM Life Cycle
Pertemuan 05 - ITSM Life Cycle
Pertemuan 06 - ITSM Concepts
Pertemuan 07 - Process dan Function
Pertemuan 08 - Service Design

Pertemuan 09 - IT Service Portfolio (PBA)
Pertemuan 10 - IT Service Portfolio (PBA, UP)
Pertemuan 11 - IT Service Portfolio (UP)
Pertemuan 12 - Service Level Agreement
Pertemuan 13
Pertemuan 14
UAS

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